How can i find more information about your comapny and verify it is legit ?
Our official website is TicketGrandPrix.com, and belongs to our company, VIRTUALLY, based in Monaco.
The CEO of VIRTUALLY is Mme Ségolène Boutin, and our office is located at 17 Avenue Albert II, 98000 Monaco. Our Trade Registration Number in Monaco (RCI) is 21P09844.
To confirm our legitimacy and to view our legal declaration, we strongly encourage you to check our registration on the official Monaco government website: VIRTUALLY OFFICIAL REGISTRATION.
This information ensures transparency and allows you to verify our business credentials in Monaco.
Can I see a virtual tour of your office and know where to pick up my tickets if I choose this option ?
Our virtual tour gives you a glimpse of where we operate and the environment we work in, if you opt for pick-up ticket collection.
Can I see your customer reviews?
Certainly! You can view customer reviews for Ticket Grand Prix on Google. These reviews are a reliable source of feedback because they are provided by real customers who have interacted with our services. Google reviews are moderated for authenticity, ensuring that the opinions expressed are genuine and reflective of actual customer experiences.
To see what our customers have to say, please visit our Google reviews at this link: Ticket Grand Prix Monaco Google Reviews.
These reviews are a valuable resource for gaining insights into our customer service and the quality of our offerings.
Do you have a rating system for your agents, or how can I rate my interaction with one of your agents?
If you’ve had an unsatisfactory exchange with one of our agents, we encourage you to report this directly to our management. Please write to email@example.com with details of your experience.
We kindly request that you use this email address solely for feedback related to our agents’ conduct and not for inquiries about the Grand Prix or other general questions. When providing feedback, it’s important to include the ticket number, any relevant screenshots, or the exact date of the interaction. All our agents are required to share their names during conversations, so please include this information as well.
Your input is invaluable to us in maintaining the high quality of service we strive to provide.
Can I contact you via WhatsApp?
Can i contact you via chat ?
Can I track the status of my order?
Yes, if you’ve made a simple order, you can log in to your account or create one using the email address provided during the order. If you ordered as a guest without creating an account, you need to create one, or ask us to do it for you and assign the order to make it visible. Creating an account is not mandatory; orders will be sent to your inbox, and an invoice will be sent later.
How can I create an account and track my orders ?
Understanding Your Order Status ?
- On Hold : The “On Hold” status is assigned to orders made via bank transfer. It indicates that we have not yet received your payment. Once your bank transfer is received, the status of your order will be updated to “Processing”.
- Pending : If your order status is “Pending,” it means that your payment is awaiting completion. This could be due to a split payment that has not been finalized, an order made via bank transfer where the payment method might be changed to a card, or an instance where a payment attempt did not succeed. Please check if any further action, such as confirmation of payment or retrying the payment, is required on your part.
- Processing : When your order status is “Processing,” it confirms that your payment has been received and validated. No further action is required from you, and your order is being processed.
When can I receive my tickets?
Tickets are sent by DHL approximately 2 to 3 weeks before the event .
How can I ensure that when purchasing 3 or 4 tickets, the seats will be next to each other?
Yes, you can confidently purchase multiple tickets together. When selecting 3 or 4 tickets, our system automatically allocates adjacent seats to ensure your group can sit together.
How do I choose the best seats?
Choosing the best seats largely depends on personal preference. Generally, people prefer seats that are not too high up, yet not too close, with easy access. We recommend contacting us for guidance and advice to help you make the best choice for your experience at the event. Our team is equipped to provide personalized recommendations based on your preferences and requirements
Are children allowed, and do they require tickets?
Children are indeed welcome at the Grand Prix, with specific ticketing policies in place:
- Children up to 5 years old can enter the grandstands for free but must sit on an adult’s lap.
- All children under 15 must be accompanied by an adult and should carry identification.
What are the differences between various ticket categories?
- Race Viewing: The best option focusing on watching the race from different points, usually these products come with full hospitality throughout the day.
- Race Viewing + Hotel: Combining race viewing with hotel accommodation, this option offers convenience and comfort. These packages are very interesting, as we have negotiated very attractive rates with hotels during Grand Prix events
- Grandstand: Well-known for providing a classic race-watching experience with good views of the track.
- Yachts: The Yacht ticket category for the Monaco Grand Prix offers a truly exclusive experience:
- Guests can enjoy the race from the comfort and luxury of a yacht, providing a unique vantage point not found elsewhere.
- This option includes the enjoyment of fine dining and drinks, enhancing the overall experience.
- Paddocks: Provides a behind-the-scenes look at the race, including the pit and team areas.